Dr. Suresh A Shan is Doctorate of Philosophy in Computer Science, (Mobility, Technology Behaviours at rural India, Indian Occupations). He has performed in various roles over the years. He is a Researcher, Entrepreneur, a passionate, self-driven, BFSI Technology Lead Architect, a Customer Evangelist, and a Multi-lingual Data Scientist. He has been instrumental in building products and implementing various transformations. He believes in Digital Trust & integrity, Customer success with Indian empathy. He forces himself to challenge the status quo, facilitate innovative disruptive models & methods, empowering the organization to achieve the extended breakthrough in corporate customer centric experience.